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Research

The information you gather will help determine which television or radio station(s), print vehicle, billboard, direct mail firm to choose. Knowing the right questions to ask, and being able to digest the information with regard to its effectiveness for you, will help create a targeted, well-executed and cost-efficient marketing strategy.

Most of the information you need is available from the radio and television stations, the print and billboard companies and other outlets you are considering for your advertising. Weight the information carefully, however, and realize that everyone asked will slant it to make them and their business a "must buy." In other words, the best, most reliable information is that which is reinforced by other research you've received.

With radio, for instance, every station can come up with a #1 rating somewhere. It may be at 3am in the morning, with persons of German descent 45-54 years old, but they can honestly say they are #1!

Also, for example, the #1 rated radio station in your market might not be the correct buy when it comes to delivering your target consumer. Audience demographics, gender, style of personalities; all are factors when determining the effectiveness and ROI. With print, a particular newspaper might tell you they have a circulation of 100,000+ readers, but when you delve into it further, you find out they only have a paid subscription of 10,000, with the other 90,000 as free pickups at convenience stores.

Friends, associates, customers and the like are other good resources for helpful information. Normal bias, likes and dislikes, however, will enter into their comments/suggestions and must be digested and filtered accordingly. Also, do not purchase advertising based on your likes or dislikes either. The radio station, television program or magazine chosen might not be one of your favorites, but if it delivers the reach you are looking for, the customers you are trying to attract, it is the right place for your advertising.

A few of the many questions you should ask.

Request the ratings in your desired demographic; Arbitron for radio, Nielsen for television. Also, inquire about Age Cells. For example, a particular radio station might be #1 in persons 12+ 6am-midnight Monday through Sunday, but the bulk of their numbers might be 12 to 24. This will not be of much benefit if your target is 35-44 year old women.

Ask for Qualitative information. Income levels, # of times eating out at restaurants, recent automobile purchases, average price of home, etc.

With print, ask about readership, circulation, unique features, special editorials and other focus supplements.

Traffic count and visibility are important factors when deciding on billboards. Size, number of free paints with contract, lighted, etc.

What percentage of return can I expect with regard to Direct Mail pieces. Can I target my Hot Zips? What is the "waste factor?"

Get a competitive listing from each outlet. Which businesses similar to mine are currently/have advertised with you? How often? This is especially helpful when you are deciding where to place your advertising.


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